how to work with us

Hire Us
For a Project

Want to develop a better understanding of your customers, prospects, and current context? Looking for new opportunities for growth? Interested in developing in-house capabilities for ongoing user research? 

Send research RFPs or other details about your project to farrah directly at

Design & Host
a Workshop

We'd love to work with you to design and facilitate a workshop that meets your team's needs.

To get started, send an email to - clicking on the link opens an email, with the subject header already started. 

Speak at
Your Event

Farrah speaks at a variety of conferences and gatherings. Past topics have included:

  • Brands Should Act Like APIs (The Conference Malmo, 2015)
  • Customer Experience is the CEO's Job (Leading Design London 2016)
  • People Are Data, Too (Strata San Jose 2014)
  • How to Ask Good Questions (Strata London 2016)
  • What Happens to Everyone When Everyone Learns to Code (RailsConf Keynote 2014)
  • And more!

If you'd like her to speak at your event, just click here to send her an email.

Subscribe to our Newsletter:

Our newsletter, "Stoked" is a (mostly) weekly collection of links we find interesting plus a short essay on something we're thinking a lot about, or is having a significant impact on our work - or on the way people are thinking about design research and data. There will be gifs!

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The Difference Engine LLC

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Brooklyn, NY 11231